1. Legal Entity & Registered Office
The website https://miruvia.shop and brand MIRUVIA operate as a premium clean beauty and skincare e-commerce destination.
Operational Office Address:
MIRUVIA
Near Akhaliya Circle, Akhaliya Vikas Yojna, Pratap Nagar,
Jodhpur, Rajasthan 342003, India
Contact Email: [email protected]
2. Information We Collect
When you visit miruvia.shop or make a purchase, we collect information necessary to fulfill your order and optimize your shopping experience:
- Order & Contact Information: Your full name, shipping address, billing address, email address, and contact phone number when completing checkout.
- Payment Details: All payment transactions are processed securely through certified PCI-DSS compliant payment gateways (including Razorpay / Stripe). We never store or have access to your raw credit/debit card numbers, CVV, or banking credentials on our servers.
- Device Diagnostics: IP address, browser type, operating system, time zone, and referring URLs collected automatically via standard server logs and cookies.
- Customer Care Correspondence: Messages and inquiries submitted to our support team at
[email protected].
3. How We Use Your Information
We utilize the collected information strictly for legitimate business and fulfillment purposes:
- Processing, verifying, and dispatching your orders through our verified logistics partners.
- Transmitting order receipts, shipment tracking numbers, and delivery confirmation updates.
- Fraud prevention and payment verification in compliance with payment gateway security guidelines.
- Providing responsive customer support, product consultation, and processing cancellations or returns.
4. Information Sharing & Security
We never sell your data. We share necessary shipping information strictly with logistics partners (e.g. USPS, UPS, CJPacket) to ensure your parcel reaches your doorstep. All transmission of sensitive information occurs over secure, encrypted TLS 1.3 channels.
5. Customer Privacy Rights
You have the right to request a copy of your personal data, request correction of inaccurate details, or request deletion of your account record. To exercise these rights, email [email protected].
6. Official Contact Details
MIRUVIA
Address: Near Akhaliya Circle, Akhaliya Vikas Yojna, Pratap Nagar, Jodhpur, Rajasthan 342003, India
Support Email: [email protected]
Helpline: +91 98765 43210
Website: https://miruvia.shop